Refund policy
Return & Refund Policy
At SellSible.Shop, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we are here to help.
Returns
You may return eligible items within 14 days of receiving your order.
To qualify for a return:
- The item must be unused and in the same condition you received it.
- The item must be in its original packaging.
- Proof of purchase or order confirmation is required.
Non-Returnable Items
The following items cannot be returned:
- Gift cards
- Final sale items
- Personalized or custom-made products
- Used or damaged items caused by the customer
Refunds
Once we receive and inspect your returned item, we will notify you about the approval or rejection of your refund.
If approved:
- Your refund will be processed to your original payment method.
- Processing times may vary depending on your bank or payment provider.
Shipping Costs
- Customers are responsible for return shipping costs unless the product arrived damaged or incorrect.
- Original shipping charges are non-refundable.
Damaged or Wrong Items
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with photos of the product and packaging.
Contact Us
If you have any questions regarding returns or refunds, please contact our support team through our store contact page.